Smart Tourism Destinations Testing of Innovations on Culture & Heritage

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    Cultural TourismCultural Tourism

    Developing and promoting ‘Smart Tourism’ as defined by the European Commission: “Smart tourism responds to new challenges and demands in a fast-changing sector, including the evolution of digital tools, products and services; equal opportunity and access for all visitors; sustainable development of the local area; and support to creative industries, local talent and heritage“. Smart Tourism is thus closely related to the preservation and promotion of cultural heritage with digitalisation in sustainable cultural tourism development and promotion. The new ‘European Capital of Smart Tourism Award’ since 2019 has components of ‘Sustainability, Accessibility, Digitalisation, Cultural Heritage & Creativity’. Accessibility includes services that are multilingual and digitally available to all travellers and visitors, regardless of their age, cultural background or their physical disability. Sustainability does not only mean to manage and protect your natural resources as a city, but to reduce seasonality impacts on the environment and to involve the local community. Digitalisation uses digital technologies to enhance all aspects of the tourism experience, enabling simpler access to services for all travellers, as well as to help local businesses to grow. The aim of the Smart Tourism Capital awards is to promote innovation to strengthen smart destinations in Europe, to enhance tourism offers for visitors and to facilitate new partnerships, networking and the exchange of best practice. It also aims to foster the EU’s forward-thinking tourism offer to global audiences and sustainably increase attraction to pioneering destinations that offer unique visitor experiences. Cultural Heritage aspects are about protecting and capitalising on the cultural heritage as well as local potential and its creative assets for the benefit of the tourism destination, the industry and the visiting tourists in general. All of the above lead towards ‘Smart Destinations’.

    ‘Smart Destinations’ (including cultural heritage and creativity, accessibility, low-carbon smart and sustainable mobility, climate action, host communities’ engagement, etc) initiative is closely related to the next generation of cultural tourism development and promotion. A smart destination is one with a strategy for technology, innovation, sustainability, accessibility and inclusivity along the entire tourism cycle: before, during and after the trip. A smart destination is also one with residents as well as tourists in mind, factoring multilingualism, cultural idiosyncrasies and seasonality into tourism planning. Smart Destinations are key to the transformation of the tourism sector; by continuously and accurately measuring, integrating and analyzing data for efficient decision-making, prioritization and anticipation of challenges, they create a seamless and exciting experience for tourists while managing local resources efficiently, including cultural assets. Smart destinations deploy digital applications that make it possible to offer increasingly customized services and to differentiate cultural tourist destinations that provide added value while preserving the natural, social and cultural environment. Smart destinations can make tourism governance more inclusive through inclusive entities, such as boards, trusts or foundations, which represent all public/private stakeholders in the destination. They can help ensure maximum accessibility in sites, products and services, eliminating barriers to mobility.

    Maria VrasidaMaria Vrasida

    Hello, my name is Maria Vrasida and I am an assistant professor in Deree the American College of Greece. Out Tourism and Hospitality Department has expertise in Sustainable Tourism, Operations, Destination Management, Culture and Sports. We are interested in participating as partners in your proposal. We also have experience in writing proposals and we have a list of potential partners that could be used as the test bed for the Smart Tourism Idea. Please contact me for a meeting in

    Davide DestroDavide Destro

    Hello, we are Eduforma Srl team from Padua, Italy and we are interested in joining a Consortium.
    More about us: Eduforma is a training and management consulting company, we got accredited by the Veneto Region as an Educational Center for Lifelong Learning training interventions (VET), as well as for Guidance Services and Labour, we are specialized in the area of HR development and VET Education. Concentrating on the continuous improvement of business organization, Eduforma helps the management make strategic choices, from the analysis of needs to the intervention planning, from their accomplishment to the analysis of the results.
    In a nutshell, we focus on corporate restructuring and corporate training, adult and youth training (from 2014 we have implemented 54 Youth Guarantee projects involving almost 500 young NEETs), HR and employment services. Eduforma is also involved in the production, import and marketing of software and IT solutions.
    We have experience with various EU financing programmes, ESF+, Erasmus+, EASI and Interreg Europe, Central Europe, Italy-Croatia, Italy-Slovenia and ADRION.
    Our more recent projects are Eramsus+ KA2 and focus on themes like Green, Social and STREAM Entrepreneurship, through our Empowering Green Entrepreneurship and STREAMpreneur projects; on Disability and Employment; on Emotional Intelligence on labour context and on emotional wellbeing on smart working; last but not least on innovative tools for career guidance. We also worked on developing innovative online training tools for young managers on interdisciplinary subjects through the project YMEC and on the improvement of the entrepreneurial spirit fostering the creation of social startups with the SUYSE project. Since 2015 we have been implementing Erasmus for Young Entrepreneurs, the European exchange programme for Entrepreneurs.
    Thanks to the implementations of various different projects Eduforma has now a strong experience in new models of training methods development.
    To find more about us and our EU projects, and if you are interested in collaborating, please contact us at

    Erik LogarErik Logar

    Geographical institute of Slovenia (ZRC SAZU) is interested in your project proposal. Research expertise of our institute is also on field of rural and regional development, territorial management, social innovation, participatory processes, ecological topics (waste management, protected areas), green economy etc. We have more than a decade of experiences of cooperating INTERREG projects. We are looking forward to cooperate with you.

    More about our previous and conteporary project is available online:

    Kind regards,
    Erik Logar

    Sonia MerloSonia Merlo

    Red Raion ( is an independent CGI studio specialised in media-based attractions and smart content for entertainment and culture. The mission of the company is to support institutions, museums, cultural centers, and tourism operators in choosing the most efficient immersive contents for their VR, XD and interactive attractions.
    Our expertise can be summarised as follows:
    – Development of Virtual Reality and Augmented Reality applications for culture and tourism.
    – Production of CGI interactive content for any kind of hardware support and attraction.
    – Production of custom VR / 5D movies / Dome movies.
    – Development of top quality Video Games, Serious Games and Gamification applications.
    – Experience in project dissemination and exploitation.

    We have long experience in the preparation and development of EU projects and we are interested in joining a consortium and bringing our added value.

    Please contact me at if you are interested in cooperating with us.

    Nuno CarvalhoNuno Carvalho


    I represent a Portuguese Municipality that is interested in joining a consortium.
    If you are interested please contact me:

    Helga LukačHelga Lukač

    your project proposal seems very interesting for us, since we (Development Centre Murska Sobota as a regional development agency from NE Slovenia) are managing regional promotion centre Expano (, where we use new technologies to present our natural and cultural heritage, thermal water experieces, activities and gastronomy. Some actions towards smart trourism have been already taken, however we would like to develop it further and work on creativity in tourism. Therfore we express our interest to become a partner in the project. We are ready to cooperate also during project idea development and preparation activities. If interested, please contact me on
    Best wishes, Helga

    Kristina VujanovićKristina Vujanović

    We are Dubrovnik Development Agency Ltd. – DURA, a professional, non-profit organization that was established by the City of Dubrovnik (Croatia) in 2007 with the primary aim to prepare and implement EU-funded projects.
    DURA has implemented more than 40 national and transnational projects (including projects financed through the Interreg MED program) within different areas of expertise: smart city, cultural heritage, tourism, entrepreneurship, energy efficiency, mobility, civil society, education and sport.
    DURA provides technical support in the preparation of EU-funded projects, nationally-funded project proposals, support in the management and coordination of projects, support for entrepreneurs and NGOs, trainings and preparation of strategic documents.
    We are interested in participating as partners in your proposal.
    To find more about us and our EU projects, and if you are interested in collaborating, please contact us at:

    Tamara PalekaTamara Paleka

    We are Zadar County Rural Development Agency -AGRRA which is a public institution established by the County of Zadar.It coordinates and implements activities related to the development of the County and follows national and EU strategies with the aim of harmonizing legislation on regional and local level with agricultural and rural development policies. The Agency incites business cooperation and transfer of technological results. We are in charge of international and interregional cooperation, as well as implementation of EU funded projects. Over the years, we have built a solid team with vast expertise in different sectors (international relations, entrepreneurship, tourism, culture, professional training, project management…), so to consolidate a multidisciplinary approach and build a extensive partners network including private and public entities: SMEs in different sectors, Universities, Chamber of Commerce, Chamber of Agriculture, regional development agencies and other. AGRRA deals with raising awareness about the importance of entrepreneurship, the improvement of entrepreneurial skills and most importantly the promotion and discovery of entrepreneurs of Zadar County. We are a partner on the INTERREG ADRION project CCI4TOURISM which is currently being implemented, and act as a link between local entrepreneurs from cultural and creative industries and the tourism sector and give them the opportunity to promote their products and develop a sustainable business plan. AGRRA organizes various workshops and training for existing and future entrepreneurs. AGRRA has sucessfully implemented over 40 national and transnational EU funded projects.
    We are interested in participating as partners in your proposal which is very interesting for us.
    To find more about us and our EU projects please visit, and if you are interested in collaborating, please contact us at:
    Looking forward to your reply


    …I am Marijana Lukačević, project assistant in Coordinator of Požega-Slavonia County, and we are impressed by your experience and work and are also seeking opportunities to participate in a project under the second call for proposals, as a project partner.

    Here is a brief description of our organization:
    Požega-Slavonia County (Croatia) is the founder of the public institution Regional Development Coordinator of Požega-Slavonia County, which employs a number of experts with many years of experience in strategic planning, preparation and implementation of EU projects. The regional coordinator was established in accordance with the Law on Regional Development, and in accordance with the same performs all tasks prescribed by law. One of the activities is the provision of expert assistance in the preparation/implementation of development projects of public law bodies and public institutions, thereby additionally strengthening the implementation capacities of the County.
    The team of the PSŽ Regional Development Coordinator prepares, develops and manages projects financed from EU funds and projects of interregional and international cooperation, prepares expert
    strategic decisions and proposals for development programs.

    Our project idea/activity is related to the reconstruction and presentation of three prehistoric houses (VR/AR) at the archaeological site Kaptol (continental Croatia) dating to the early iron age – Hallstatt culture. Any new ideas are welcomed!

    Futhermore, as part of the project activities of the Interreg Iron-Age-Danube project (2017-2019), a cultural route called Paths of the Warriors – Early Iron Age in the Požega Basin (one part of the bigger European route The Iron Age Danube Route) was designed with the aim of presentation and popularization of this important archaeo site in Europe. Along the route, there are 11 educational and information boards that want to introduce visitors to different aspects of life in the Iron Age Kaptol.

    After the complex candidacy, on 19 May 2021, The Iron Age Danube Route was awarded as the Cultural route with the certification of the Council of Europe Cultural Routes.

    So, it would be great to email me (for more information about this important archeo site, earlier investments and planned, etc) because we are very interested to participate as a project partners. As you can see, the named archaeological site is great example of investment in cultural sustainable tourism area (more details of this archaeological area please email me).


    Marijana Lukačević, PhD

    Maria GatoMaria Gato

    My name is Maria Assunção Gato and I am a researcher at ISCTE- Instituto Universitário de Lisboa (Portugal), in a prestigious interdisciplinary research unit focused on socio-economic and territorial dynamics called DINÂMIA’CET. In the last years, I have been working on a European research-action project dedicated to creative based cultural tourism in low-density territories, which involved the conception, prototyping and implementation of a national network of pilot projects (40) of creative tourism in low-density territories, based on principles of sustainability, safeguard and valorisation of local heritage, as well as the resilience of local communities. I would like to continue to explore these themes at the level of experiences in the territories, co-production and transfer of knowledge between academia and local stakeholders. I see in this Call the perfect opportunity to develop and test innovative and good practice initiatives/experiences of smart and sustainable tourism (environmental, cultural, social, economic) in territories of high tourism potential that are being dilapidated in various ways.
    Please contact me ( if you are interested in considering Portugal as a partner.
    Maria Gato, PhD

    Angelos ParmatziasAngelos Parmatzias

    We are interested in your project, please contact us.

    C.I.P. Citizens In Power (CIP) is a non-profit, educational and research organization. CIP constitutes a leading organization in Cyprus in global education, social innovation, citizen engagement, entrepreneurship, STEM, IoT, AI, clean energy and sustainable growth. CIP has been running more than 70 EU-funded projects, including KA2 & KA3 actions, AMIF, ENI CBC Med, COSME and Horizon Europe.

    Contact us at

    Anna PeltegovaAnna Peltegova

    Dear Colleagues,

    Bulgarian Management Association is interested to join your project Smart Tourism Destinations Testing. We have completed numerous projects financed by the Interreg programmes, including Interreg Europe (BIOGOV project), Interreg Greece-Bulgaria, Interreg Bulgaria-Serbia and other EU Programmes. We will be very pleased to send you a list of our expert areas and accomplished projects as well as to collaborate for the development of the project.

    With kind regards,
    Anna Peltegova
    WhatsUp: +359 889 662571

    Giulia TerracianoGiulia Terraciano

    I am contacting you on behalf of the Developia Foundation, we really liked the idea behind your project.
    As the name of the foundation suggests, the main objective is “DEVELOP”, which means Social, Professional and Territorial development.
    Environmental care, sustainable and territorial development is one of the main area of activity of the Foundation.

    Although Developia is a newcomer in European projects, but it was born from the experience of two very active players in the field of European projects, namely: the SME Geinnova and the NGO instituto ikigai.
    As for our experience in European projects: we help other institutions in their search for funding for social projects and share our know-how in the management of international projects, ensuring the achievement of objectives and their success. Furthermore, we have experience and knowledge in online training, through our own platform and with the capacity to develop online courses in different languages.

    If you are interested in knowing more, contact us:

    Fanos TekelasFanos Tekelas

    I am contacting you from the UCLan Cyprus University based in Larnaca region.
    As a university, we have been coordinating several Erasmus+ and Horizon projects and we have been a partner in several consortiums in the past.
    Our University consists of academics and practitioners from several thematic areas such as Entrepreneurship, hospitality and tourism, accounting, marketing, HR etc.
    The University has affiliated not-for-profit research centres that focus on research in Entrepreneurship, Sciences and Law.

    The content of your proposal seems very interesting and we are interested in joining your consortium.

    Please contact me if you are interested at Fanos Tekelas

    Looking forward to hearing from you.


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